Recent Posts

Spending time exploring our beautiful city

10/23/2019 (Permalink)

Lewisville City Hall Building City Hall has a veterans memorial on the front left side for everyone to spend a moment.

Some of you may not know that prior to our franchise name change we serviced the residents of Lewisville, Tx. When our corporate office announced we would be able to add Lewisville onto our franchise name we were elated! 

The city of Lewisville is beautiful and the people within this community are amazing. With over 100,000 residents spanning 36 square miles it has been recognized as one of the fastest-growing cities in the United States. The commercial side of the city is very diverse with its top employers being JPMorgan Chase, Lewisville Independent School District, and Nationstar Mortgage. 

We took some time to explore the city and see everything it has to offer. There are so many beautiful areas throughout Lewisville that we had to snap a few pictures. Check out our Facebook for a glimpse!

Using a Portable Fire Extinguisher

10/23/2019 (Permalink)

Fire Extinguisher PASS Method Educate yourself prior to a loss happening.

A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate a fire extinguisher, the NFPA suggests remembering the word PASS.

  • Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism.
  • Aim low. Point the fire extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly. 
  • Sweep the nozzle from side to side. 

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Encourage your co-workers to do the same. Remember, extinguishers do have their limitations! It is also important to ensure you have the correct type of extinguisher for your business. Keep an eye out for our next blog discussing the 5 different classes of fire extinguishers. 

Tornadoes throughout DFW

10/21/2019 (Permalink)

Tornado Touched Down Tornado touched down in Rockwall, Tx on the evening of October 20th.

Late Sunday evening on October 20, 2019 several tornadoes touched down throughout Dallas and surrounding cities. The photo shows one that touched down in Rockwall, Tx causing severe damage. When events like these happen, SERVPRO calls in the Disaster Recovery Team. 

The Large Loss Division is composed of our best of the best in restoration. Our specialists are pre-qualified and strategically positioned in order to respond faster! The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard, or flood.

Our franchise has had the honor of helping with the major events below and will continue to help others restore their homes and businesses after these catastrophic events.

  • 2019: Tropical Storm Imelda
  • 2017: Hurricane Harvey
  • 2016: Hail Storm Wylie, Tx
  • 2015: Tropical Storms Ana & Bill
  • 2014: Polar Vortex
  • 2012: Hurricane Sandy
  • 2010: Nashville Floods
  • 2008: Hurricane Ike
  • 2007: Chicago Floods
  • 2007: Ohio Floods
  • 2007: California Wildfires
  • 2005: Hurricanes Katrina, Wilma, & Rita

Fire Prevention Week

10/11/2019 (Permalink)

Sketch of a residential escape plan Residential escape plan in the event of a fire.

This year's theme for Fire Prevention Week is "Not every hero wears a cape. Plan and practice your escape!" Keeping this in mind, remember to make a home escape plan with all members of your household and practice it! 

Draw a picture of your home just as you would see in a commercial space with red arrows showing the best exit routes. A home escape plan should have two exits from each room in your home (typically a door or window). Make sure those exit routes are clear of clutter and windows can open easily.

After you have your exit routes planned, discuss where everyone will meet once safely out of the house. Practice this a few times to ensure everyone is familiar with the plan. For more information, visit www.fpw.org

Leadership Flower Mound Town Government Day!

10/10/2019 (Permalink)

Leadership Flower Mound Class standing in front of the Flower Mound fire truck Leadership Flower Mound spent some time at Fire Station #4 with Tiller the house pup!

One of our team members has the honor of being part of the Leadership Flower Mound Class of 2020. On October 8th they spent the day learning all about our town government and first responders. First up was a wonderful class on Leadership and what all that entails. How you can be a better you not only for your team but your family and friends as well! Second on the agenda was to visit Fire Station #4 and meet with the Assistant Police Chief as well as the Fire Chief and his pup Tiller! Next stop was to Town Hall to meet with the Town Manager and learn all about how they help the community. Final stop was the Water Treatment Facility to learn about how our town is implementing new technology to reserve energy. This was a great day spent with amazing people learning very important information about the wonderful town we live in! 

National Preparedness Month

9/16/2019 (Permalink)

first aid kit, flashlight, battery, bank and radio with text: National Preparedness Will you be prepared if disaster strikes?

This year for National Preparedness Month, join your community in preparing for emergencies and disasters of all types, and lead efforts to encourage the community as a whole to become more prepared. "Disasters happen" and not only devastate individuals and neighborhoods, but entire communities, including businesses of all sizes.

The 2019 theme for National Preparedness Month is Prepared, Not Scared. Be Ready for Disasters. You can become prepared for a disaster by taking three simple steps: 

  • Have a plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

We must work together as a team to ensure that our families businesses, places of worship, and neighborhoods, are ready for any type of disaster that can potentially affect your local community. At ready.gov/business, companies like yours can find vital information on how to begin preparing their organization and addressing their unique needs during an emergency situation!

-Restoration Newsline Volume 30, Issue 9. 

Flower Mound Chamber of Commerce Annual Clay Shoot

9/12/2019 (Permalink)

Five men holding trophies. This is the team who took 1st place at the clay shoot this year!

Flower Mound Chamber of Commerce has an annual clay shoot benefiting our local first responders and we are honored to be able to a part of it!

SERVPRO of Flower Mound/Lewisville sponsored our local fire and police department as well as volunteering as a puller on a station. We were able to spend some time outside of "the office" and get to know some of the first responders in our community! Although it was really hot outside, everyone had a great time and enjoyed some great BBQ. One of the Highland Village Firefighters won the grand prize, a Benelli Super Black Eagle 3!

We would like to say thank you to everyone involved in putting this event together for our awesome first responders!! We look forward to next years event as well as many others. 

Best of Denton County 2019 - Emergency Services

9/12/2019 (Permalink)

black background with white blue and gold writing for Best of Denton County award Thank you to everyone who voted for SERVPRO of Flower Mound/Lewisville for Best of Denton County 2019 for Emergency Services!

When we received notice that our team here at SERVPRO of Flower Mound/Lewisville was nominated top 3 as Best of Denton County for Emergency Services, we were truly humbled! We strive to provide the best customer service in our community and this nomination showed that. 

A biggest part of our job is ensuring that we arrive to a loss as fast as possible to prevent any further damage from happening. Emergency Services can be anything from a moisture check, a sudden odor, a busted pipe, and even a fire that was just put out! Our team is dispatched and onsite for emergency services in less than an hour, answers any questions the customer or insurance may have in order to create a smooth restoration process. 

Winning in our Emergency Services category is absolutely amazing and we couldn't be happier knowing that residents and business owners within our community made it possible. Thank you to everyone who took the time to vote and thank you to our awesome customers who have made this possible. We can't wait to celebrate with our peers later on this month! 

Advantages of the SERVPRO Emergency Ready Profile

8/29/2019 (Permalink)

Emergency Ready Profile (ERP) The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

When a fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That's why knowing the easiest ways to contact SERVPRO is so important. Below are a few of the advantages of setting up an Emergency Ready Profile with your local SERVPRO. 

  • A no-cost assessment of your facility.
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing remediation work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. 

For more information contact our office! 972-420-4771

Carpet Delamination caused by water damage

8/19/2019 (Permalink)

Carpet inspection for delamination at a water damage that occurred in a Dallas, Tx home.

Carpet delamination is a condition where the secondary backing of the carpet separates from the primary backing and can be caused by a variety of issues. One cause is from water damage causing the latex adhesive to fail which will result in the separation. Higher quality carpets will have a stronger latex adhesive where the lower quality carpet doesn't hold up quite as well. If you own a business with glue down carpet, you might notice bubbling due to the loss of adhesive. 

When inspecting carpet for delamination we always check from the side as the corner is a raw edge from the manufacturer and prone to fraying. As you can see from the photo the secondary backing has completely pulled away from the primary backing. In this case we would recommend the carpet being replaced in order to restore the home back to preloss condition.