Recent Fire Damage Posts

Restoring Your Sentimental Items After a Fire Loss

11/20/2019 (Permalink)

Sometimes after a loss contents are deemed "unsalvageable" due to their small monetary value however, sometimes these contents have the highest sentimental value to our customers. After a fire it's customary for an insurance company to make decisions whether it is more economical to clean and restore contents or to go ahead and pay to replace them. After they have done their review and it turns out to be more cost effective to replace then those contents are deemed "unsalvageable". 

This scrap book was removed from a house fire by our restoration crew and because it was covered in soot and smoke, the scrap book was deemed "unsalvageable". This customer is a widow and the photos inside contained memories of her and her husband throughout their years together. Our cleaning team took it upon themselves to clean the scrap book along with every photo inside in order to return it to the customer. 

SERVPRO of Flower Mound/Lewisville takes pride in our work and strives to go above and beyond for all of our customers. If you experience a loss in your home, give our team a call and know that we are here to make it "Like it never even happened."

Fire Prevention Week

10/11/2019 (Permalink)

Sketch of a residential escape plan Residential escape plan in the event of a fire.

This year's theme for Fire Prevention Week is "Not every hero wears a cape. Plan and practice your escape!" Keeping this in mind, remember to make a home escape plan with all members of your household and practice it! 

Draw a picture of your home just as you would see in a commercial space with red arrows showing the best exit routes. A home escape plan should have two exits from each room in your home (typically a door or window). Make sure those exit routes are clear of clutter and windows can open easily.

After you have your exit routes planned, discuss where everyone will meet once safely out of the house. Practice this a few times to ensure everyone is familiar with the plan. For more information, visit

Electrical Fire at a home in Fort Worth, Tx

8/9/2019 (Permalink)

Electrical Fire caused structural damage as well as smoke damage throughout the home.

Did you know that home electrical fires account for an estimated 51,000 fires each year? Electrical distribution systems are the third leading cause of home structure fires causing nearly 500 deaths, more than 1,400 injuries, and $1.3 billion in property damage. 

The SERVPRO of Flower Mound team is here to help after you experience a fire loss in your home. Our caring team will help guide you through the claims and restoration process. We are certified to restore the structure, electronics, textiles, contents, and can perform rebuild services as needed. 

If you experience an electrical fire in your home like the customer shown in the photo, please don't hesitate to give our office a call. Our team of professionals at SERVPRO of Flower Mound will help every step of the way to ensure a smooth process. 972-420-4771

Small Appliance - Large Damage

6/9/2019 (Permalink)

This kitchen appliance caused damage throughout half of a home.

Who knew that such a small appliance could cause such a huge fire? Luckily there was nobody home during this time and everyone was safe. 

SERVPRO of Flower Mound arrived onsite the day after this loss to perform our initial inspection and begin inventory. The customer was in awe of how large the damage to her home was as we performed the walk through with her.

Putting together an inventory of items after such an event can be very overwhelming. Our team strives to make this process as easy and seamless as possible because we understand it can be very difficult for homeowners.

If you experience a fire damage in your home no matter the size, give our office a call. We will walk you through the restoration process and work closely with you to return your home back to preloss condition! 972-420-4771

SERVPRO of Flower Mound called out to a local fire damage!

5/23/2019 (Permalink)

Lightning strike causes fire damage in this Highland Village home.

As a restoration company we see losses like these all the time. For homeowners this is something that has never happened and has now rocked their world! When SERVPRO of Flower Mound was called out to this fire loss after lightning struck their home our first concern was to ensure everyone was okay. Luckily nobody was harmed in the fire and made it out safely!

When we are speaking with the homeowners we want to find out their high priority items in order to restore and return them as quickly as possible. This may be clothing for work and school, bedding, or even a child's stuffed animal they can't sleep without. Our trained team restores these items and returns them back to the customer until all other contents can be returned. 

Although we do see this all the time, we understand our customers don't. Everyone here at SERVPRO of Flower Mound try our best to help ease the process as much as we possibly can. 

Moving a Customer Back After a Fire Loss

4/10/2019 (Permalink)

Loading up the truck to move contents back to a customers home that has been restored from a fire loss.

In most cases after a fire loss we are required to pack up a home in order to restore the affected contents back to preloss condition. This can be very stressful for our customers as they're still trying to juggle and wrap their head around the loss itself and the insurance process. SERVPRO of Flower Mound works diligently with our customers to ensure the smoothest transition as possible.

Photo inventory helps track the contents as they move throughout the restoration process and into storage prior to the move back. We provide inventory of the items to the insurance company and the customer in order for them to review and keep for their records.

The best and most rewarding part for us is the move back! Being able to see the customers excitement as they receive their items and get back to their normal life is heartwarming. 

The Fire Damage Restoration Process

2/28/2019 (Permalink)

SERVPRO of Flower Mound Professionals have the specialized fire restoration training needed to restore your home to pre-fire condition!

As with almost everything in life, each fire damage is a little different and as such requires a unique solution. The general process however stays the same. The following steps show our restoration process for a “typical” fire damage.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO® of Flower Mound office. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch technicians with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO® of Flower Mound technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO® of Flower Mound technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. Using a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.