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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Best of Denton County 2019 - Emergency Services

9/12/2019 (Permalink)

black background with white blue and gold writing for Best of Denton County award Thank you to everyone who voted for SERVPRO of Flower Mound/Lewisville for Best of Denton County 2019 for Emergency Services!

When we received notice that our team here at SERVPRO of Flower Mound/Lewisville was nominated top 3 as Best of Denton County for Emergency Services, we were truly humbled! We strive to provide the best customer service in our community and this nomination showed that. 

A biggest part of our job is ensuring that we arrive to a loss as fast as possible to prevent any further damage from happening. Emergency Services can be anything from a moisture check, a sudden odor, a busted pipe, and even a fire that was just put out! Our team is dispatched and onsite for emergency services in less than an hour, answers any questions the customer or insurance may have in order to create a smooth restoration process. 

Winning in our Emergency Services category is absolutely amazing and we couldn't be happier knowing that residents and business owners within our community made it possible. Thank you to everyone who took the time to vote and thank you to our awesome customers who have made this possible. We can't wait to celebrate with our peers later on this month! 

Advantages of the SERVPRO Emergency Ready Profile

8/29/2019 (Permalink)

Emergency Ready Profile (ERP) The SERVPRO Emergency Ready Profile (ERP) will help ensure you and your business are "Ready for whatever happens."

When a fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That's why knowing the easiest ways to contact SERVPRO is so important. Below are a few of the advantages of setting up an Emergency Ready Profile with your local SERVPRO. 

  • A no-cost assessment of your facility.
  • A concise profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing remediation work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information. 

For more information contact our office! 972-420-4771

Carpet Delamination caused by water damage

8/19/2019 (Permalink)

Carpet inspection for delamination at a water damage that occurred in a Dallas, Tx home.

Carpet delamination is a condition where the secondary backing of the carpet separates from the primary backing and can be caused by a variety of issues. One cause is from water damage causing the latex adhesive to fail which will result in the separation. Higher quality carpets will have a stronger latex adhesive where the lower quality carpet doesn't hold up quite as well. If you own a business with glue down carpet, you might notice bubbling due to the loss of adhesive. 

When inspecting carpet for delamination we always check from the side as the corner is a raw edge from the manufacturer and prone to fraying. As you can see from the photo the secondary backing has completely pulled away from the primary backing. In this case we would recommend the carpet being replaced in order to restore the home back to preloss condition. 

Post Construction Cleanup

8/19/2019 (Permalink)

SERVPRO Professional Cleaning Products

When you think about post construction clean up, does this sound like debris removal or cleanup of dust and dirt? A post construction cleanup is actually both! 

The job scope can include removing construction debris such as loose boards and scraps from inside the structure, sweeping the floors, prepping for carpet or other types of flooring, washing windows, and dusting. Our final interior cleanup is a detailed top to bottom white glove clean after construction wraps up. Our trained team can perform services for both residential customers and commercial clients. We have completed work in small apartments, large homes, restaurants, city buildings, and large scale commercial facilities.

If you are having work done in your home or business and will need a post construction clean, give our office a call for a walk through. Our project manager will provide a break down of the job scope as well as a detailed estimate specific to your project. 972-420-4771

Town of Flower Mound Among Safest to Raise a Child

8/14/2019 (Permalink)

Flower Mound listed as #5 safest community in the country to raise a child.

Our team loves being involved and helping others within our community. When we read the article from the town website regarding how safe it was we couldn't have been more proud! 

The Town of Flower Mound was named #5 Safest City to Raise a Child in the country! This information was provided from a study by SafeWise, a community-focused security organization. In order to compile the list, researchers examined the most recent FBI violent and property crimes data. Flower Mound is the only Texas community in the top 10!

A huge thank you to not only the first responders of Flower Mound but the residents as well for helping to keep this community safe. We are proud to call Flower Mound our home!

Electrical Fire at a home in Fort Worth, Tx

8/9/2019 (Permalink)

Electrical Fire caused structural damage as well as smoke damage throughout the home.

Did you know that home electrical fires account for an estimated 51,000 fires each year? Electrical distribution systems are the third leading cause of home structure fires causing nearly 500 deaths, more than 1,400 injuries, and $1.3 billion in property damage. 

The SERVPRO of Flower Mound team is here to help after you experience a fire loss in your home. Our caring team will help guide you through the claims and restoration process. We are certified to restore the structure, electronics, textiles, contents, and can perform rebuild services as needed. 

If you experience an electrical fire in your home like the customer shown in the photo, please don't hesitate to give our office a call. Our team of professionals at SERVPRO of Flower Mound will help every step of the way to ensure a smooth process. 972-420-4771

Dishwasher causes water damage in Dallas, Tx

8/9/2019 (Permalink)

Sketch of a home that experienced a water damage due to a dishwasher.

Water damage can occur in a variety of ways. Water damage caused by a leaking dishwasher can be especially problematic. As everyone knows, most dishwashers are in a prime location near the center of a home or kitchen. A leak can destroy or discolor tile, electrical wiring of other appliances, wallpaper, wood trim, and the list goes on. If your dishwasher is older and shows obvious signs of neglect or age, consider replacing it to help avoid a water damage in your home and having to file a claim.  

If you do experience a leak, file the claim as soon as it's discovered. Take photos in order to provide to your insurance company and give our team a call. SERVPRO of Flower Mound will work directly with your insurance company providing a scope of work, drying updates, and required documentation ensuring a smooth claims process. 

Local Shoe Repair Shop Experiences Water Damage

8/7/2019 (Permalink)

Storage room of a Lewisville Shoe Repair Shop

It's Friday morning, only 8 hours until the weekend, and it's going to be an awesome day right? Not for this Lewisville business! 

A local Shoe Repair shop in Lewisville experienced a water damage overnight and came in to find it Friday morning. Luckily for them the majority of the damage was only in their storage room where they keep the most of their products up off of the floor. They gave our office a call and we were out within 15 minutes to provide emergency restoration services. They were able to continue business and after a couple days all was back to preloss condition. 

If you come in on a Friday morning, or any morning for that matter, give our office a call! 972-420-4771

Hidden water damage found after storm inspection!

8/7/2019 (Permalink)

Purple/Pink spots on the thermal camera represent hidden damage in the ceiling.

When a storm comes through and causes hail damage to your roof, you can almost bet there is hidden water damage. Just because you can't see the staining on your ceiling, doesn't mean it isn't there. 

Our structural drying team performs inspections after storms like this with their infrared cameras. These cameras detect heat given off by and object or person. An object warmer than the surrounding air appears red or yellow on our cameras while the objects cooler than the surrounding air will show as different shades of blue and purple/pink. 

As you can see from this photo, there are several areas of the bedroom that are picking up moisture. If you suspect hidden damage in your home or business, give our team a call for an inspection! 972-420-4771

Before The Storm

7/23/2019 (Permalink)

Funeral home after a severe hail storm.


-It's important for homeowners to build an emergency supply kit and develop a communication plan for when disaster strikes. Check out our recommended items on our website and Facebook for a basic emergency supply kit. Here are some other things to help prepare you for the upcoming storms.

- Unplug any electronic equipment before the storm arrives.
- Secure outdoor objects that could blow away or cause damage.
- If you are outdoors, get inside a building, home or hard top vehicle (not a convertible)
- Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

Fore more storm tips, visit the storm section of our website or give us a call! We would love to answer any questions you may have. 972-420-4771

During the Storm

7/23/2019 (Permalink)

Helpful tips on how to be prepared during the storm.

We discuss a lot on how to be prepared before a -storm happens, but what about during the event- Here are a few helpful tips to follow if you find yourself in the middle of a storm:

- Use your battery operated radio or phone for updates from local officials
- Avoid contact with corded phones. Cordless and cellular phones are safer to use.
- Avoid contact with electrical equipment or cords.
- Unplug appliances and other electrical items, such as computers. Power surges from lightning can cause serious damage.
- Avoid contact with plumbing. Plumbing and bathroom fixtures can conduct electricity.
- Stay away from windows and doors

For more information on how to be prepared before, during, and after the storm, visit our website! If you experience damage in your home or business, give us a call. 

Tropical Storms

7/12/2019 (Permalink)

ISS Astronaut Christina Koch captured this image of Tropical Storm Barry on July 11. (Credit:NASA)

Tropical storms are rapidly rotating storm systems characterized by a low-pressure center, a closed low-level atmospheric circulation, strong winds, and a spiral arrangement of thunderstorms that produce heavy rain. 

According to the latest update from NASA, Tropical Storm Barry formed during the morning of July 11 and the National Hurricane Center has issued several warnings and watches. The Dual-frequency Precipitation Radar (DPR) measured storm top heights as high as 11.1 miles, which is extremely high and indicative of intense thunderstorm activity south of central Louisiana. Rainfall rates with these storms exceeded 4 inches per hour as well. The National Hurricane Center noted that "Strengthening is expected during the next day or two, and Barry could become a hurricane late Friday or early Saturday."

For more updates and information about this tropical storm visit www.nhc.noaa.gov

SERVPRO of Flower Mound is a certified firm with the IICRC

7/8/2019 (Permalink)

2019 Certified Firm with the IICRC

Why SERVPRO of Flower Mound? We are a certified firm with the Institute of Inspection Cleaning and Restoration Certification.

If you or your business has suffered a water damage, fire damage, mold damage, or bio hazard damage, odds are it has affected some sort of fabric or textile in your home.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property.

Do you need upholstery cleaning or carpet cleaning for your home or business performed by a company that is llrc certified?  SERVPRO  of Flower Mound cleans upholstery for general cleaning , pet dander, smoke damage, office carpet tile, and more. 

Containment is crucial during mold remediation projects!

7/8/2019 (Permalink)

One of the containments placed throughout the home during a remediation project.

Containment in remediation protocols and projects is an industry staple. Mold is a living organism and is actively seeking to expand its environment beyond its present location. As a licensed remediation company we set up containment around a visible mold bloom the moment we step onto the job site. Our true containment in an effective mold remediation is the entire building, not just the immediate area or room where we have visible growth. 

The reason we contain the way we do is because the real culprit are the airborne spores that have already spread throughout the building or home. If improper containment is places the spores have the potential to be left behind and create further damage. 

Pre and post remediation reports put together by mold assessment consultants help to demonstrate to the customer the improvement in air quality that we as the remediation contractor need to provide. 

Guns & Hoses Charity Golf Tournament 2019

6/28/2019 (Permalink)

SERVPRO of Flower Mound vendor tent

SERVPRO of Flower Mound is proud to be a sponsor for the 15th year in a row of the largest charity golf tournament in North Texas!

The Guns & Hoses foundation of North Texas is a non-profit organization dedicated to providing immediate financial assistance to the families of fallen first responders lost in the line of duty. The Guns & Hoses Foundation of North Texas also contributes to children's charities supported by local police and fire departments.

We couldn’t think of a better way to spend a Monday than out on the golf course with some amazing people. The first half of the morning is mingling with everyone involved in the tournament followed by a memorial service for the fallen first responders. We are honored to take part in this tournament every year. 

Mold Remediation Inspection

6/25/2019 (Permalink)

As most home and business owners know, the reason for a mold remediation inspection is to identify whether you have a mold problem. The inspection will conclude one of two things:

1. You DON'T have an issue and your concerns are alleviated by the inspection or a report provided by a Mold Assessment Consultant.

2. You DO have an issue and remediation should be performed as soon as possible.

Honestly, we would all prefer the outcome to be number one right? As most of our customers know the answer is usually number two. Our trained team of specialists can perform an inspection and if a Mold Assessment Consultant is required, we work with several frequently that we could refer to provide a protocol. 

If you have concerns about microbial growth, give our office a call today. Our team would be happy to walk you through our process. 972-420-4771

Be prepared for the storm!

6/24/2019 (Permalink)

Emergency Supply Kit

It is important for homeowners to build an emergency supply kit and develop a communication plan for when disaster strikes. In the photo you will find a few suggestions for your basic emergency supply kit. Here are some other things to help prepare you for the upcoming storms.

- Unplug any electronic equipment before the storm arrives. 
- Secure outdoor objects that could blow away or cause damage. 
- If you are outdoors, get inside a building, home or hard top vehicle (not a convertible)
- Shutter windows and secure outside doors. If shutters are not available, close window blinds, shades or curtains.

If you have experienced water damage at your home or business from the recent storms, give SERVPRO of Flower Mound a call to perform an inspection today. 972-420-4771

Small Appliance - Large Damage

6/9/2019 (Permalink)

This kitchen appliance caused damage throughout half of a home.

Who knew that such a small appliance could cause such a huge fire? Luckily there was nobody home during this time and everyone was safe. 

SERVPRO of Flower Mound arrived onsite the day after this loss to perform our initial inspection and begin inventory. The customer was in awe of how large the damage to her home was as we performed the walk through with her.

Putting together an inventory of items after such an event can be very overwhelming. Our team strives to make this process as easy and seamless as possible because we understand it can be very difficult for homeowners.

If you experience a fire damage in your home no matter the size, give our office a call. We will walk you through the restoration process and work closely with you to return your home back to preloss condition! 972-420-4771

Rain rain go away!

6/9/2019 (Permalink)

SERVPRO of Flower Mound technician extracting standing water from a residence in Allen, Tx.

There was a large storm that came through the DFW area which caused a lot of damage to homes and businesses. 

This home in Allen, Tx received quite a bit of water damage that affected multiple rooms. They knew to call SERVPRO in their time of need and our crew was onsite fast in order to avoid secondary damage. One of our technicians is shown here extracting water from the carpet in one of the bedrooms. It's extremely important to remove as much standing water as possible as quickly as possible in order to restore items instead of replacing them. 

Once the standing water was removed we were able to float and dry the carpet in order to relay it. This not only keeps costs low but it also reduces interruption for the customer. 

SERVPRO green throughout this mold remediation project!

6/5/2019 (Permalink)

Remediation project completed in Dallas, Tx.

We received a call from a customer located in Dallas that was in need of mold remediation as soon as possible in order to sell his home. He had already reached out to a mold assessment consultant to draft a remediation protocol and was able to provide it to us. The scope of work was very specific but nothing our team couldn't handle! 

As you can see from the photo, containment was key in this project and was required on all flooring. Now we personally love the SERVPRO green look however, this was only temporary until we received clearance. Our team completed the work and passed clearance within the timeline of the customers closing date which made him extremely happy! 

Another job well done crew!

Local CVS in need of Emergency Water Restoration Services

6/5/2019 (Permalink)

CVS in Flower Mound experienced a water loss. Our team was onsite fast to restore the property to preloss condition!

Our after hours team received a call from a CVS in Flower Mound in need of emergency water restoration services after a bad storm. They dispatched quickly as the store was getting ready to open so the standing water needed to be extracted as soon as possible. 

The team arrived onsite, assessed the damage with the onsite manager, and began the restoration process. Standing water was quickly extracted and drying equipment placed. As you can see in the photo we secure all cords for safety reasons not only for the employees but also the customers. In a day and a half everything was completed and the property returned to preloss condition! 

If your business experiences a water loss, don't hesitate to give our office a call. 972-420-4771

SERVPRO of Flower Mound called out to a local fire damage!

5/23/2019 (Permalink)

Lightning strike causes fire damage in this Highland Village home.

As a restoration company we see losses like these all the time. For homeowners this is something that has never happened and has now rocked their world! When SERVPRO of Flower Mound was called out to this fire loss after lightning struck their home our first concern was to ensure everyone was okay. Luckily nobody was harmed in the fire and made it out safely!

When we are speaking with the homeowners we want to find out their high priority items in order to restore and return them as quickly as possible. This may be clothing for work and school, bedding, or even a child's stuffed animal they can't sleep without. Our trained team restores these items and returns them back to the customer until all other contents can be returned. 

Although we do see this all the time, we understand our customers don't. Everyone here at SERVPRO of Flower Mound try our best to help ease the process as much as we possibly can. 

Mold Remediation Performed at a Local Lewisville Business

5/3/2019 (Permalink)

SERVPRO of Flower Mound is licensed with the state of Texas to remediate microbial growth in your home or business.

SERVPRO of Flower Mound was called out to a local business in Lewisville to perform an inspection due to a musty odor. Our crews arrived onsite and performed a moisture inspection with our infrared cameras. These infrared cameras are perfect for when you need to see hidden moisture as they detect heat patterns and reliably measure temperatures to pinpoint the affected areas. 

Once the affected areas were taped off to show the scope of work that was needed a small 1x1 exploratory section was removed in order to see what we were dealing with behind the drywall. We found microbial growth and informed the property manager on what the plan of action would be. 

A remediation plan was put into place, our crew was very detailed in their process, and we achieved clearance to restore the property back to preloss condition. Check out our Before & After section to see the clean result! 

SERVPRO is Hazmat and Bio Hazard Removal Trained

4/18/2019 (Permalink)

SERVPRO of Flower Mound onsite at a bio hazard getting suited up to start on the job.

Bio hazard clean up is considered: blood clean up, urine clean up, human feces clean up, animal feces clean up, vomit clean up, and other human fluids. General maid and janitorial services will no remove these items due to their potentially hazardous nature. SERVPRO of Flower Mound technicians are trained and properly uniformed to safely remove bio hazardous materials. 

Many homes and buildings that have been left unattended and/or improperly cared for will generally require this type of service. SERVPRO of Flower Mound will remove all hazardous items and properly dispose of them. This is why you can rely on SERVPRO of Flower Mound to get the job done quickly, safely, and to sanitation standards. If you or your business is in need of bio hazard services, please do not hesitate to give us a call 972-420-4771. 

Water Restoration in 4 Condos

4/10/2019 (Permalink)

Air movers and dehumidifier placed in the main living area of an affected condo.

A water damage occurred in four newly built condos, luckily before anyone moved in. SERVPRO of Flower Mound was called out to help restore these units and get them ready for their future tenants.

Our Production Manager Jake inspected the affected units as well as adjacent units with the property manager to ensure no further damage occurred prior to beginning work. Once we identified all affected areas a scope of work was agreed upon and we began the drying process. 

Extraction was performed in the carpeted rooms, baseboards were removed with holes drilled for ventilation, carpet was floated to aid in the drying process, and drying equipment was placed. In just a couple days all units were restored back to preloss condition. 

The property manager was not only happy that the work was performed so quickly but that she was able to now open up those to future tenants! 

Moving a Customer Back After a Fire Loss

4/10/2019 (Permalink)

Loading up the truck to move contents back to a customers home that has been restored from a fire loss.

In most cases after a fire loss we are required to pack up a home in order to restore the affected contents back to preloss condition. This can be very stressful for our customers as they're still trying to juggle and wrap their head around the loss itself and the insurance process. SERVPRO of Flower Mound works diligently with our customers to ensure the smoothest transition as possible.

Photo inventory helps track the contents as they move throughout the restoration process and into storage prior to the move back. We provide inventory of the items to the insurance company and the customer in order for them to review and keep for their records.

The best and most rewarding part for us is the move back! Being able to see the customers excitement as they receive their items and get back to their normal life is heartwarming. 

Have you had your dryer vents and ducts cleaned recently?

4/10/2019 (Permalink)

Before and after a cleaning, what a difference!

Did you know that according to FEMA, failure to clean home dryers causes 34% of home fires. Home dryer fires cause $35 million in property loss and can even cause injury or death. To reduce the risk of these fires happening in your home or business, SERVPRO of Flower Mound can help clean dryer vents and ducts that may have build up. 

Here are a couple helpful tips: Clean the lint filter before and after each load and make sure the outdoor vent flap will open and is not restricted. Do not overload the dryer each cycle, keep it a light to medium load. 

For more information about cleaning dryer vents and ducts or to setup an inspection give us a call today! 972-420-4771

SERVPRO of Flower Mound Will Work With Your Insurance

4/2/2019 (Permalink)

SERVPRO of Flower Mound helps customers navigate through the restoration process by working directly with the insurance company.

In the unfortunate event your home or business suffers: water damage, fire damage, mold damage, or bio-hazard clean up needs, SERVPRO of Flower Mound will work seamlessly with your insurance company. This means less hassle and less worry for you! Our employees speak with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure everything is going according to plan. Being in business for over 17 years, whatever property and casualty insurance you or your company uses, odds are we have worked with them in the past. If you need the job done right with less hassle for you, please do not hesitate to call SERVPRO of Flower Mound, we are always here to help! 972-420-4771

SERVPRO of Flower Mound technicians are Mold Certified!

3/27/2019 (Permalink)

SERVPRO of Flower Mound Mold Certified Technicians performing remediation services at a condo in Dallas.

Are you smelling mildew or a musty odor in your home or business? Can you visually see mold growth? SERVPRO of Flower Mound is licensed with the state of Texas and can perform your mold remediation using a mold certified technician so you know the job is done right! Mold remediation means the removal, cleaning, sanitizing, demolition, or other treatment, including preventative activities, of mold or mold-contaminated matter. The industry is regulated to ensure that persons conducting mold assessment and remediation services are properly trained and licensed, and are following minimum standards that protect the health of workers and building occupants. 

Please do not hesitate to give us a call today to set up a time to begin the mold remediation process! 972-420-4771

The Fire Damage Restoration Process

2/28/2019 (Permalink)

SERVPRO of Flower Mound Professionals have the specialized fire restoration training needed to restore your home to pre-fire condition!

As with almost everything in life, each fire damage is a little different and as such requires a unique solution. The general process however stays the same. The following steps show our restoration process for a “typical” fire damage.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO® of Flower Mound office. Our representative will ask a series of questions regarding the fire damage event that will help us dispatch technicians with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO® of Flower Mound technicians can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO® of Flower Mound technicians use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire. Using a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Setting up a containment for mold

2/15/2019 (Permalink)

SERVPRO of Flower Mound technician taping cabinets

A local company called in SERVPRO of Flower Mound when they discovered they were in need of mold remediation. After years of wear and tear water permeated the carpet in their office space and left without remediation it grew mold. SERVPRO of Flower Mound ensured a protocol had been made and quickly got to work on the site. For those that do not know, mold remediation cannot begin until a containment has been set up. The containment ensures that mold from the affected area will not spread to unaffected areas. Here we see a SERVPRO of Flower Mound technician in PPE (Personal Protective Equipment) working on the containment. In addition to the tape a cover will be placed over the door and any other openings will be closed.

With fire comes water

2/15/2019 (Permalink)

Lightning strike causes house fire

The chances of being struck by lightning in the U.S. in a year are 1 in 700,000. The chances your home catches fire is maybe .03%. One unlucky family experienced both of these phenomena during a recent storm. As the firefighters hosed down the lightening caused fire that began to engulf their roof, the family became acutely aware of just all that they had lost. What was not charred was now soaking wet and more than likely unsalvageable.

This is where SERVPRO of Flower Mound is here to help. As worry turns to overwhelming our technicians, managers and office staff all have the training and the knowledge to walk with you through your time in need.

We never want a family to need our number, but in the event of an emergency make sure you have ours on hand. SERVPRO of Flower Mound (972) 420 – 4771.

Emergency Readiness Plans, why you need one NOW!

2/15/2019 (Permalink)

Local office space after mold remediation

Imagine a service that would empower each and every employee in your office. Enabling them to respond to emergencies and save you thousands of dollars. Now imagine that service was offered to you for no more than the time it takes you to call and set up an appointment. This is not a fictitious scenario and in fact is a service we offer! The Emergency Readiness Plan is a saving grace for many companies after they've experienced an emergency. The aftermath of everything from a hail storm or water damage from heavy storms to a sudden appliance fire can be mitigated when a company has an ERP already in place. Investing in a free ERP is much like insurance, protecting yourself down the line from unknown emergencies. Call SERVPRO of Flower Mound and make an appointment today for your free ERP!

What to do until help arrives

1/21/2019 (Permalink)

Water damage to a business

A water heater breaks, the sink won’t stop running or some other clean water source causes damage to your home. You’ve called SERVPRO® and we’re on our way, but in the meantime there are some things you can do to help mitigate.

  • Shut off the water source
  • Turn off circuit breakers for wet areas of the building
  • Remove as much excess water as possible
  • Wipe excess water from word furniture
  • Place aluminum foil or wood blocks between furniture legs and wet carpet
  • Remove paintings and place them in a safe/dry are

You may have noticed I said ‘clean water source’ in the beginning of this post. Water from toilets, outside the home and any other contaminated source pose a different danger. When water damage has been caused by contaminated water we suggest avoiding all contact and washing your hands thoroughly after contact with contaminated items.

What happens when you don’t mitigate

1/21/2019 (Permalink)

Water damage untreated will likely end up with mold

Unbeknownst to you water entered into your home or commercial property. It sat and temperatures rose and fell, as they tend to do this time of year in Texas. Time goes by and by the time you stumble upon some unchecked cabinet, or unused corner of your property, mold has begun to grow. This is a more common cause of mold, but it gives us a chance to talk about the importance of mitigation.

Drying out your home or commercial property immediately after a water damage changes the size and severity of the damage and ultimately saves money and time. Ignoring a wet spot or choosing to not have an ERP (Emergency Readiness Plan) created for your property leaves you at risk.

For a complimentary ERP call SERVPRO of Flower Mound at (214) 250-1626.

"What are you guys doing?"

1/2/2019 (Permalink)

Step 3

When it comes to water damage, especially in a home, a common question is “what are you guys going to do?” In a previous post I touched on the 6 Steps of Water Damage Restoration:

  1. Emergency Contact
  2. Inspection and Damage Assessment
  3. Water Removal/Water Extraction
  4. Drying and Dehumidification
  5. Cleaning and Sanitizing
  6. Restoration

In this post I want to shine light on the meat of the process so to speak, number three: water removal/water extraction. This step removes the majority of the water from your home/property which in turn reduces the drying time and also helps to prevent mold growth as well as secondary water damage. With the use of powerful pumps and truck-mounted vacuum units, SERVPRO is able to quickly remove hundreds or even thousands of gallons of water from your property.

Water Damage at a Local Bank

1/2/2019 (Permalink)

Inwood National Bank

Sunday evening as families were preparing for Christmas, a water line at a nearby bank burst and water began to flood the two story property. Proof that water damage can strike at any (and usually the most inconvenient) time. Commercial water restoration presents its own unique challenges, most importantly for the business owner, is that every hour spent cleaning is an hour of lost revenue. Thankfully the team members at SERVPRO of Flower Mound have the training, experience and equipment to manage water and flooding damage of all sizes. Whether it be a large water emergency, similar to the bank, or a smaller water damage event, SERVPRO of Flower Mound will respond quickly to mitigate the damage and manage the restoration project through to completion.

Have the resources to handle storms and disasters

12/5/2018 (Permalink)

Ready to take on any size disaster

SERVPRO of Flower Mound is proud to be a part of a national network of over 1,700 Franchises across the country and to have an elite Disaster Recovery Team within our repertoire. The elite large-loss specialists are prequalified to handle any size disaster. Every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Recent mobilizations of the Catastrophic Storm Response Teams include:

  • 2018 Hurricane Michael
  • 2017 California wildfires
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2015 Tornado in Moore, Oklahoma
  • 2015 Carolina floods
  • 2014 Polar Vortex
  • 2013 Boulder, Colorado Flooding
  • 2012 Super Storm Sandy
  • 2010 Nashville Floods

Should a storm or major event strike, call (972)420-4771.

Let our family take care of yours

12/3/2018 (Permalink)

The team that works and plays together

With offices across the country, technicians nationally certified and a factory that makes patented cleaning products SERVPRO is not a small company by any meaning of the word. SERVPRO of Flower Mound, however, distinguishes itself by being a franchise that has all of the means of a large corporation, while maintaining a family owned feeling. The credit for this falls onto the shoulders of our owner, John Mondy. Due to his scrupulous hiring standards and acceptance of “nothing short of amazing”, the team here at SERVPRO of Flower Mound is truly bonded like family. When disaster strikes and your family is in need of help, call ours. 24/7/365 we don't stop until we've made it "Like it never even happened." (972) 420-4771.  

Restore vs Replace Mentality

12/3/2018 (Permalink)

Restoring even the most delicate belongings

The restore vs. replace mentality is one of the greatest assets SERVPRO of Flower Mound has. When it comes to making it "Like it never even happened." it’s impossible to overstate the importance of keeping as many of the original items as possible. This allows prices to stay down as the cost for restoration is 20% of the cost for replacement. More importantly restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some kind of sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on or the couch your grandparents gave you. Every item of yours is important and SERVPRO of Flower Mound will treat it as such.

Faster to any disaster

12/3/2018 (Permalink)

Faster than the speed of light, your SERVPRO of Flower Mound team

SERVPRO of Flower Mound works hard to be faster to any disaster. How fast is fast you may ask? Our work from start to finish, that is from the time you call our office to the moment the work is finished and we hand in the bill, is on average about 5 days. What does that look like in real life? Say your water heater broke just as you got to work on Monday morning. You call SERVPRO of Flower Mound at (972) 420-4771 right away. Within 4 hours we’re on site placing equipment and on the fifth day, Friday, your home is dry. Is this the case for every job? Certainly not, but the dedication to exceptional work and the importance of restoring your home in a timely manner remain exactly the same.

Highly trained staff

12/3/2018 (Permalink)

Training above the norm

At SERVPRO of Flower Mound our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following: Initial Franchise Training (a 15-day hands-on course at the SERVPRO Corporate Training Facility), IICRC Training (standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses), Employee Certification Training, e-Learnings and Continuing Education Classes. In addition SERVPRO of Flower Mound is proud to employ two of the 35 individuals in the world certified as Triple Master Restorers. When you need a company you can trust with the things that matter most call SERVPRO of Flower Mound (972)420-4771.

Advanced equipment and technology

12/3/2018 (Permalink)

The most advanced equipment

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Flower Mound Professionals to restore a property back to preloss condition quickly, reliably, and more effectively. The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively. By using equipment such as thermal imagine cameras to identify the location of unwanted water, truck-mounted and portable extraction units for performing efficient water removal, high-velocity air movers that allow moisture to evaporate at a faster pace, air scrubbers to remove odors and control air quality, and OSHA-approved cleaning agents, SERVPRO of Flower Mound is invested in delivering the best quality service with the most advanced technology.

TXFallenPD 5k

11/12/2018 (Permalink)

SERVPRO of Flower Mound puts in a team for the local 5k

On Saturday October 20th, as the sun lingered behind the horizon six members of the SERVPRO of Flower Mound team stood in front of the AMC movie theater located in The Shops at Highland Village. Laughing and attempting to stretch they prepared for the Texas Fallen PD 5k with no guise of experience. The attendance was not due to a love of running nor to a profound interest in waking long before the sun rose, but instead a love and appreciation for those who protect our communities. As a franchise owned by a veteran and a corporation that is sponsoring the NCAA First Responder’s Bowl, events such as these are where we choose to spend our time. Giving back to our community and spending the rest of the day within The Shops at Highland Village meeting some of the citizens that call Southern Denton counties such as Flower Mound, Lewisville and Highland Village their home.

Commercial property takes on water

11/12/2018 (Permalink)

A Community in need deserves SERVPRO of Flower Mound indeed

Mitigation is defined as the act of mitigating, or lessening the force or intensity of something unpleasant. The management staff at one local assisted living facility took the message to heart when they noticed water getting in through some windows. As the deluge of rain fell from the heavy black storm clouds technicians at the SERVPRO of Flower Mound office received the call and began deploying resources. Before the clouds had a chance to retreat technicians were on site working quickly and around the clock. Within a few days the project site was brought back to preloss condition with limited business interruption.

The truth about our service is that we don’t ever want you to need us. We are not a company that you want to need, but just like insurance when the time come you’ll be happy we’re there.


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