Recent Water Damage Posts

Water Damage During the Pandemic

5/28/2020 (Permalink)

green equipment on the floor of a garage full of personal items Residential water damage in McKinney

Experiencing a water damage can be stressful enough without all of the current concerns floating around regarding the pandemic. Our team is not only here to help return your home to preloss condition, we are also here to put your mind at ease!

Our team is equipped with the proper Personal Protection Equipment (PPE) while on the job site and can provide the customer with a mask and/or gloves as well if requested. We are trained to follow the CDC guidelines while on any project including your home or business water loss. 

If you find yourself in the middle of a water damage at your home or business and have questions about our services, please don't hesitate to give our office a call. We are happy to review the restoration process as well as our safety guidelines with you!

Retail store needs emergency water restoration!

4/15/2020 (Permalink)

green drying equipment on the floor with clothing hung on displays on the walls Drying equipment was placed after extraction from all flooring.

Our team was called out to perform emergency water restoration services at a local retail store. Although the store isn't currently open due to the stay at home order in place, this could have turned into a much bigger problem if they didn't catch it in time! A water supply line busted causing damage to the majority of the store. Luckily none of the merchandise was affected! After moving around displays, removing some affected paneling, and placing drying equipment, this store was ready to get back to the current norm.

If you own/manage a business, make sure to check in on your facility occasionally because water damages are always an unexpected occurrence! If you experience a loss, give our team a call. 972-420-4771

Cute critter causes severe water damage.

2/17/2020 (Permalink)

water damage in a residential property shown on a thermal camera Our team utilized a thermal camera to determine all areas affected in this home.

If I told you that a squirrel was the cause of all this damage would you believe me?! This little critter found his way up in the attic and chewed through a water line causing severe damage throughout the home. We were actually able to find him (he was quite large) and remove him from the home! 

Now that the cause of the leak was removed from the home we needed to focus on the damage he left behind. An initial inspection was performed utilizing the thermal camera to determine the entire area affected and once completed, our team worked diligently to remove the affected materials in order to properly dry the structure.

Although it was an unfortunate event, the customer could only laugh at their luck. We enjoyed laughing along with them while also being able to help in their time of need. 

New Year's Eve Water Damage

12/31/2019 (Permalink)

air movers in living room Our air movers in place to aide in the restoration process.

SERVPRO of Flower Mound/Lewisville knows that starting your new year off with a water damage isn't ideal! However, if you do experience a loss at your home or business, we hope you give our office a call to help you in your time of need.

This customer in Allen woke up to find their supply line in the bathroom busted and water was flowing throughout the home. He knew to call SERVPRO and we were onsite in under an hour! All but one room of the 1,700 square foot home was affected. Our team setup air movers and dehumidifiers to begin the restoration process as quickly as possible and will monitor the progress to ensure we return his home back to preloss condition. 

If you have an unexpected loss in your home, give our office a call. We are available 24/7-365! 

Don't Let a Busted Pipe Ruin Your Day!

11/20/2019 (Permalink)

air movers setup in a break room Behind the scenes of the break room our team is restoring at a commercial facility.

It's Monday morning, your pumpkin spice latte is extra hot, and you're ready to have a great productive day! Fast forward to an hour later when a busted pipe in the ceiling causes water to flood the entire first floor workstation and break room. No need to stress, just give SERVPRO of Flower Mound/Lewisville a call! (Luckily this customer had our number from a previous event and knew exactly who to call!)

Our restoration team was onsite fast in order to remove the standing water and stabilize the environment. After the affected areas were extracted we placed air movers and dehumidifiers to begin the restoration process. It might not be the ideal work environment however, our team made it safe for all employees to maneuver throughout the facility which provides little to no business interruption. 

If you experience a loss at your business, give our office a call! 972-420-4771

Carpet Delamination caused by water damage

8/19/2019 (Permalink)

technician wearing an orange glove holding the backing of carpet flooring that has pulled away from the material Carpet inspection for delamination at a water damage that occurred in a Dallas, Tx home.

Carpet delamination is a condition where the secondary backing of the carpet separates from the primary backing and can be caused by a variety of issues. One cause is from water damage causing the latex adhesive to fail which will result in the separation. Higher quality carpets will have a stronger latex adhesive where the lower quality carpet doesn't hold up quite as well. If you own a business with glue down carpet, you might notice bubbling due to the loss of adhesive. 

When inspecting carpet for delamination we always check from the side as the corner is a raw edge from the manufacturer and prone to fraying. As you can see from the photo the secondary backing has completely pulled away from the primary backing. In this case we would recommend the carpet being replaced in order to restore the home back to preloss condition. 

Dishwasher causes water damage in Dallas, TX

8/9/2019 (Permalink)

air movers and dehumidifiers on a 2D sketch of a residential property Sketch of a home that experienced a water damage due to a dishwasher.

Water damage can occur in a variety of ways. Water damage caused by a leaking dishwasher can be especially problematic. As everyone knows, most dishwashers are in a prime location near the center of a home or kitchen. A leak can destroy or discolor tile, electrical wiring of other appliances, wallpaper, wood trim, and the list goes on. If your dishwasher is older and shows obvious signs of neglect or age, consider replacing it to help avoid a water damage in your home and having to file a claim.  

If you do experience a leak, file the claim as soon as it's discovered. Take photos in order to provide to your insurance company and give our team a call. SERVPRO of Flower Mound will work directly with your insurance company providing a scope of work, drying updates, and required documentation ensuring a smooth claims process.