What our Customers say...
First time home owner and had two issues with water damage once 4 years ago and again about 2 weeks ago, both times called SERVPRO and both responded quickly and helped prevent any further damage. The guys stopped by every day to make sure the water cleanup was going according to plan. I hope to never have another water issue again but should one happen a third time, I'm calling SERVPRO!
Thank you for doing a great job demolishing the cabinetry around my sink and completing the protocol for mold remediation! You all are awesome to work with! I appreciate your customer service and helpful staff!
We had water/mold damage and we contacted SERVPRO of Flower Mound. We were quickly assigned Jacob Page as our project manager. These folks are exceptionally good at what they do and Jacob (Jake) and Marissa were always available when I or my wife called with questions or status. I would highly recommend SERVPRO of Flower Mound even if you live 20 - 30 miles away and if you want peace of mind that the job was done right the first time. Thank you Jake & Marissa you are an asset to SERVPRO of Flower Mound and SERVPRO brand.
Called at 4PM due to a laundry room that was flooded and they had a crew out by 7:00PM same day, on Good Friday. I should preface that with the prior two companies, which I won't name, didn't answer the phone when I called. Zack and another gentleman worked for 2 hours to remedy the situation and did a great job. Zack was very informative and kept me updated throughout the entire cleanup. I appreciate them 1. Answering the phone late on a Friday (Good Friday), 2. Eagerness to get someone out same day to help me and 3. Working late after hours to get all the water out of the house. Thanks SERVPRO of Flower Mound!
SERVPRO of Flower Mound was a HUGE help to us when we were in Lewisville. We will definitely call on them again. Excellent customer service and very efficient.
I would recommend this company. The technicians that came to my home were knowledgeable and thorough. It's very obvious that the owner runs the business with integrity.
Outstanding customer service and excellent workmanship! We could not be happier with all of the staff and work that was performed at our home. It's not a fun experience to have flooding and need mold work, but SERVPRO performed the remediation work that was impressive to us, but even more impressive to the mold inspectors. Great job! I hope we don't need mold services again, but if we do I know who we will call.
We had a slab leak that flooded our floor. Everyone from SERVPRO was always on time or even early. Extremely polite and professional when you are having a stressful day. Not one question went unanswered. Excellent pack out and return with not a single thing scratched or broken. I highly recommend!
SERVPRO of Flower Mound is a great company, the service is friendly, they are professional and knowledgeable, I highly recommend.
Great customer service!
I Highly recommend SERVPRO of Flower Mound. When my house flooded I didn't know what to do when plumber said you need cleanup crew...I called SERVPRO of Flower Mound and their knowledgeable staff helped guide me through the entire ordeal. They were prompt, efficient, courteous and very knowledgeable. Not sure what I would of done without them...
Very helpful and have gone beyond and above to make sure all is done.
Love me some Flower Mound SERVPRO!! Water damage while we are on vacation....called Amanda Austin and this morning and....Boom! They were there in 2 hours and had the house where I could walk in and not feel sick! Thank you Amanda and SERVPRO!!!
Came right out to help even though it was after hours! Thanks so much for everything SERVPRO!
SERVPRO of Flower Mound did an excellent job…In the process of taking care of my water loss they determined I had mold behind my cabinets so they redirected their focus to remediate the mold for the best interest of my family.
...They were always on-time or early when they returned. No question was left unanswered. Polite and professional when I was having a stressful time. The pack-out and the return had not a single scratch or broken item…
I had a water damage at my home during the freezing weather at the beginning of the year and this team did a wonderful job! All 10's across the board!
My husband and I just closed on our house when the freezing weather came through and caused a pipe to burst. We came to check on it and every room had standing water! SERVPRO of Flower Mound came out so fast to get the water up and put fans to help dry everything. I'm so glad we called them for help, they did an awesome job!
Thank you to everyone at SERVPRO of Flower Mound for the help after Hurricane Harvey. You helped make a devastating time a little bit easier on us and we greatly appreciate it.
When our contractor began demolition for our bathroom remodel they found mold all behind the walls. They immediately stopped work and told us to call a licensed mold remediation company. We found SERVPRO of Flower Mound and they did a killer job. They were in and out so fast we hardly knew they performed the work. Hopefully we don't find any other hidden areas during our remodel but if we do we know who to call.
Our Dental Practice had a water loss from one of the sinks in a bathroom. The owner is a patient of ours so we called him immediately to help out because the towels weren't cutting it. They were very understanding to the fact that we still had to run our business. After a few short days everything was dry, the loud but effective fans were gone, and we continued working like nothing happened!
When I realized the house I was remodeling had mold I called SERVPRO of Flower Mound. They explained a lot about the mold remediation process to make sure I understood everything and continued to answer questions as I asked. Everything cleared testing and I was able to continue the remodel mold free.
This team helped when I needed a pack out due to a water loss in my home. They were prompt, professional, and helpful when I had questions. They worked directly with my insurance company which took a lot of the burden off of me. If needed I would use SERVPRO of Flower Mound again.
This is the second time that I have used SERVPRO of Flower Mound (last time was at my home in Weatherford, TX), and I have found them to be outstanding both times!
The boys that came out to help me were very careful and thorough! I would definitely recommend you to friends!
Thank you to SERVPRO of Flower Mound for restoring my home after we found mold in our home. The office staff is very friendly and everyone was quick to respond to our needs!
SERVPRO clearly explained the restoration process before the work began and as it was taking place. I was updated not only by the lead technicians onsite but the office as well as far as where everything stood. I would surely recommend SERVPRO of Flower Mound to my friends and family.
Several of your personnel assisted with the loss at our home. You all had a timely response and wonderful follow-thru. Thank you for providing photographs to us that were provided to the insurance company, it was of great help.
I was impressed by the team that performed services for our business. They were prompt, polite, and helpful throughout the entire time they were here. We know to call SERVPRO of Flower Mound if anything happens again!
The representatives who came to my house were extremely professional, courteous, honest and very helpful. Thank you for all you've done!
Your team arrived at the scheduled time and they were very polite and explained what they were going to do. They worked quickly and efficiently and finished on time. Thank you for your service we are very grateful!
I cannot say enough great things about this team. Not only did they respond promptly to my request, but they came over to do a free consult. More impressive was the honestly in the assessment. They took the time to appropriately assess whatever mold issues our house had, and they were kind enough to let us know that we really didn't have any serious problems. It's hard to find someone that honest in this day. I can't recommend them highly enough!
SERVPRO of Flower Mound was courteous, prompt, and straight forward from the initial contact onward. As a small business owner, I cannot stress enough how nice it is to deal with someone who is honestly looking out for your best interests as well as providing excellent service. Thanks again.
This team has been an incredible group of professionals to help our family! Our water heater burst and flooded our first floor. The crew came in and dried everything out, packed up our belongings, stored them and have been available and helpful to us every step of the way. They communicated daily, giving us updates and asking us what we needed. I would recommend SERVPRO very highly to anyone who needs water mitigation or with any disaster!
Very pleasant and professional. I had made an offer on a house and my inspector requested further investigation of an exterior area of concern for water damage. Time was essential to my predicament. This team was able to come out the next day! They even waited for my realtor to arrive so he could further investigate the interior of the home to ensure my safety. Thank you so much.
As a licensed mold inspector and water damage expert in the state of Texas, I have worked with SERVPRO of Flower Mound for over 10 years. No job has been too small or too large for them to help people and businesses. Often they have lent support to other remediation companies just to make sure the job was done correctly and thoroughly. They will work until the job is complete and I highly recommend them.
SERVPRO guys were great during this process. They were on time or early to every scheduled appointment and explained the work that was going to be done each day. I hope I don't have another fire in my home but if I do I know who to call!
Workers wanted to save me as much damage and money as possible. They acted as if it was their own business. The workers also explained everything to my understanding during the process.
You said you'd call back in an hour to schedule, it was less than 10 minutes and the guys showed up early for the appointment. Overall friendly service and a great recommendation!
SERVPRO was friendly, on time, and told us what to expect. They were also very careful with our huge table that was taken to be stored at their warehouse. I would recommend them simply because the way we were treated and the great job they did!
Thank you SERVPRO of Flower Mound for being a sponsor at our event again this year! Not only are you helping us reach our annual goals but you are also helping these incredible children that we have the honor of supporting.
If I had to rate SERVPRO of Flower Mound I would give them a 10! They are great guys & gals! They were supportive through the process & worked hard!
I was very impressed by the team that performed services at my home after the fire. Their knowledge of what needed to be done and in what order was comforting as I had no idea where to start. The lead technician was very helpful and explained everything to me. I would definitely refer them to anyone in need!
Service was prompt and crew was very helpful and courteous. They expressed a willingness to do what needed to be done in a timely manner.
You all had a quick response, courteous staff, and always provided updates every day. Thank you for providing excellent service at my place of business.
We ended up not having a need for mold remediation, but we still were offered any aid necessary in the form of a letter stating no need for work to be done. You were all wonderful and attention was well served. Your help was incredibly appreciated!
John and his crews were quick, efficient, and well equipped. This was our first time to go through a water flooding issue. When water trouble hits, time is working against us. Because John is very responsive and so equipped I won't hesitate in his referral!
If I had to rate the service we received it would be a 10+! Everyone was professional, polite, and always on time. The team did a great job saved the brand new floors in our office and made a bad situation seem easy!
Thank you to the professionals at SERVPRO of Flower Mound for helping walk through the process at my business. Although the majority of it was burnt to a crisp you helped me figure out where to go from here. The few items that were salvageable turned out great after cleaning them and I greatly appreciate it! Hope this doesn't happen again but if it does, I know who to call. Thanks again.