Recent Why SERVPRO Posts

Why SERVPRO®? SERVPRO® Will Work with Your Insurance

6/30/2020 (Permalink)

woman with blonde hair, man with glasses, and man in suit looking at a piece of paper Our team is here to assist you throughout the claims process.

Why SERVPRO®? SERVPRO® Will Work with Your Insurance

In the unfortunate event your home or business suffers: water damage, fire damage, mold damage, or bio-hazard clean up needs,  SERVPRO® of Flower Mound / Lewisville will work seamlessly with your insurance company.  This means less hassle and less worry for you. We will keep you informed every step of the way. Our employees talk with insurance adjusters every day to make sure things are billed correctly with your insurance and the job is properly documented to ensure things are going according to plan. Being in business for years and years, whatever property and casualty insurance you or your company uses, odds are we have worked with them in the past.  If you need the job done right and less hassle for you, please do not hesitate to call SERVPRO® of Flower Mound / Lewisville. 972-420-4771 

Let our highly trained team perform proactive cleaning at your home or business!

4/13/2020 (Permalink)

black words on a white background with an orange house at the bottom Our team is lead by a Triple Master Restorer and we are here to help 24/7!

SERVPRO of Flower Mound/Lewisville is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week! 972-420-4771

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

SERVPRO of Flower Mound/Lewisville can respond quickly and effectively to help minimize business interruption to your company.

We are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets,  and tables at a minimum. These same surfaces are mentioned in the CDC’s  guidance for commercial spaces as well.

Our team is trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

Family Owned and Operated

12/19/2019 (Permalink)

picture of the owners Pictured here is John Mondy and his wife Wanda Mondy, Robert his son, and Matt her son.

SERVPRO of Flower Mound/Lewisville is proud to be a veteran led business. What most people may not know is that we are also family owned and operated! 

John Mondy has owned the franchise for 17 years and works alongside his wife and two sons. On staff we also have our production manager and his wife who just introduced a new baby girl to the family. One of our crew chiefs recently got engaged to our contents division operator, our office manager is a long time friend of the owners wife, the accounting manager who has also known the owner for several years, and production crew who are somehow connected with the other staff. 

Everyone within the organization is family and that's how we treat our customers. From the time we answer the call and step into your home or business, you're family. When you call SERVPRO of Flower Mound/Lewisville, you can trust that your job is in good hands. 

Triple Master Restorer

12/19/2019 (Permalink)

IICRC logo We have one triple master restorer and another on the way!

Most people have heard of the Institute of Inspection Cleaning and Restoration Certification (IICRC) right? Did you know that you can become a Master Restorer within IICRC? 

In order to become a Master Restorer you must go through the proper training and testing in order to receive individual certifications. As you move up from individual certifications you then receive what they refer to as Journeyman certifications. Once the three levels of Journeyman are achieved, you are then able to become a Master. 

The owner has completed all 13 certification requirements over these 17 years in order to receive his triple master restorer status! Our production manager has received two of his master restorer certifications and only has one certification left to receive his third. All of us at SERVPRO of Flower Mound/Lewisville are so proud of their achievements and their willingness to learn how we can improve for our customers.  

Advanced Equipment and Technology

12/19/2019 (Permalink)

Restoration Equipment Some of our equipment ready to roll when we receive a call!

The past few decades we have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Flower Mound/Lewisville Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively. By using equipment such as thermal imaging cameras to identify the location of unwanted water, truck-mounted and portable extraction units for performing efficient water removal, high-velocity air movers that allow moisture to evaporate at a faster pace, air scrubbers to remove odors and control air quality, and OSHA-approved cleaning agents.

SERVPRO of Flower Mound/Lewisville is invested in delivering the best quality service with the most advanced technology. Give us a call for your restoration needs! 972-420-4771

Restore vs. Replace

12/19/2019 (Permalink)

Restored Clothing Here is a picture of an article of clothing restored from a fire loss.

The restore vs. replace mentality is one of the greatest assets SERVPRO of Flower Mound/Lewisville has!

When it comes to making it "Like it never even happened." it’s impossible to overstate the importance of keeping as many of the original items as possible. This allows prices to stay down as the cost for restoration is 20% of the cost for replacement. More importantly restoring is the preferred option because whether we realize it or not, the things in our homes, even the most arbitrary, have some kind of sentimental value. The blanket you always grab when you watch a movie, the plate you put your Thanksgiving turkey on or the couch your grandparents gave you. Every item of yours is important and SERVPRO of Flower Mound/Lewisville will treat it as such.

If you would like more information about our restoration process, please feel free to look through our website or give us a call!

Best of Denton County 2019 - Emergency Services

9/12/2019 (Permalink)

black background with white blue and gold writing for Best of Denton County award Thank you to everyone who voted for SERVPRO of Flower Mound/Lewisville for Best of Denton County 2019 for Emergency Services!

When we received notice that our team here at SERVPRO of Flower Mound/Lewisville was nominated top 3 as Best of Denton County for Emergency Services, we were truly humbled! We strive to provide the best customer service in our community and this nomination showed that. 

A biggest part of our job is ensuring that we arrive to a loss as fast as possible to prevent any further damage from happening. Emergency Services can be anything from a moisture check, a sudden odor, a busted pipe, and even a fire that was just put out! Our team is dispatched and onsite for emergency services in less than an hour, answers any questions the customer or insurance may have in order to create a smooth restoration process. 

Winning in our Emergency Services category is absolutely amazing and we couldn't be happier knowing that residents and business owners within our community made it possible. Thank you to everyone who took the time to vote and thank you to our awesome customers who have made this possible. We can't wait to celebrate with our peers later on this month! 

SERVPRO of Flower Mound is a certified firm with the IICRC

7/8/2019 (Permalink)

copy of an IICRC Certified Firm certificate printed on a white background 2019 Certified Firm with the IICRC

Why SERVPRO of Flower Mound? We are a certified firm with the Institute of Inspection Cleaning and Restoration Certification.

If you or your business has suffered a water damage, fire damage, mold damage, or bio hazard damage, odds are it has affected some sort of fabric or textile in your home.  The IICRC is a certification and Standards Developing Organization (SDO) non-profit organization for the inspection, cleaning and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries.

When you see a IICRC logo, you can be confident that an IICRC-certified experienced, qualified professional is caring for your valuable property.

Do you need upholstery cleaning or carpet cleaning for your home or business performed by a company that is llrc certified?  SERVPRO of Flower Mound cleans upholstery for general cleaning, pet dander, smoke damage, office carpet tile, and more.