Recent Posts

Hidden Mold - Call a Licensed Professional

9/26/2023 (Permalink)

mold growth exposed where baseboard was removed from light gray wall When mold growth is found during a water loss, our team of licensed and certified professionals have you covered!

When mold is present on a loss our team is licensed and certified to remediate! SERVPRO of Flower Mound is a Licensed Remediation Company with the state of Texas and has two Licensed Remediation Contractors on staff. All of our employees are Certified Mold Remediation Workers with the Texas Department of Licensing and Regulation as well! We have a close network of Licensed Mold Assessment Consultants for testing to ensure not only have we completed our remediation efforts to standard but also to confirm your home or business has been returned to a normal fungal ecology. If you have concerns about mold growth or have visible mold growth in your home or business, give our trusted team a call!

Commercial Restoration Doesn't Always Mean Large Loss

9/26/2023 (Permalink)

green air mover sitting on blue carpet pointed in an open wall cavity No matter the size of your commercial water damage, our team is here to help 24/7!

When you hear commercial water damage do you automatically think large loss, water everywhere, hundreds of fans and desiccant dehumidifier? You aren't alone! 

Commercial losses can be large when you think of industrial buildings, warehouses, and manufacturing facilities but commercial also means your local insurance agent office space, or your dental office. Our team is here to assist all commercial clients no matter the size of their loss. 

This Flower Mound Business experienced a small water loss which required 3 air movers and 1 dehumidifier to complete restoration and return the materials back to preloss condition. All cords were secured and out of the way to ensure they could continue safely working and seeing patients. 

If you or someone you know experiences a loss at a commercial property, don't hesitate to give our Emergency Services team a call! 972-420-4771

Utilizing Matterport Technology After a Fire Loss

9/13/2023 (Permalink)

Dollhouse view of a fire in a residential property This is the "Dollhouse View" from the Matterport scan that allows you to see an overview of the property.

When you are looking to buy a house and search through Zillow or, they typically have photos throughout the home and sometimes a virtual tour option. Did you know that SERVPRO of Flower Mound/Lewisville staff are equipped with the same technology? 

When a customer calls with a fire loss, the first step we take in the restoration process is to perform a Matterport scan of the property. This allows us to capture the damage caused, the contents within the home, and an accurate detail for the scope of work to discuss with the property owner and insurance company. 

The scan provides a virtual tour of the home which is beneficial for scope review and estimate approvals, documentation of non-restorable items, and a faster view of the property for the adjuster prior to them being able to schedule an onsite visit. 

How quickly does mold grow after water damage?

9/1/2023 (Permalink)

mold growth on drywall behind a vanity Hidden growth found once the vanity was removed in the guest bathroom.

Should I repair water damage myself?

Maybe you had a water leak from a plumbing problem or from a leaky refrigerator. Maybe we had a major storm, hurricane, or tornado sweep through the Dallas area. Either way, now your home has water damage. Depending on how severe the water damage, you are probably asking yourself, “Should I clean up the water damage myself or hire a professional?”. 

The following are a couple things to consider. First, hopefully, the water damage will be covered by your insurance company. SERVPRO of Flower Mound/Lewisville works with all insurance companies in the area and knows what each company is looking for (this will make things easier on you). Second, if the area is not properly and completely dried out, even in the areas you cannot see, the structure will more than likely suffer secondary damage. What is secondary damage? Mold growing in your home is known as secondary damage after a water damage event. Mold needs moisture to grow and it can grow within 24-48 hours.

Time is a factor after a water damage. If mold is already growing in your home after a water damage, SERVPRO of Flower Mound/Lewisville is a Licensed Remediation Company with two Licensed Remediation Contractors on staff. We are here to help. Give us a call today!

Restoring a Lewisville Home After a Water Line Failure.

9/1/2023 (Permalink)

injection drying system setup in front of a white bathroom vanity Use of an injection drying system helps reduce the need for demo.

Unfortunately we must remind those in our community that water damages don't wait until after the holidays. They always seem to happen at the most inconvenient time, right?

The water supply line to the toilet in this Lewisville home failed while the owners were away at work causing multiple rooms to be affected. Our emergency response team received the call and was onsite within 30 minutes to begin restoration services. Our team understands it's imperative to begin restoring the structure as soon as possible to reduce secondary damage as well as down time for residents and business owners.

If your home or business experiences a water damage or any other loss this holiday season, give our team at SERVPRO of Flower Mound/Lewisville a call! 972-420-4771 

We're One Call Away

9/1/2023 (Permalink)

green background with orange SERVPRO house and a caption of storm alert Hurricane Idalia has already affected Florida and Tennessee.

Without warning, nature can take a violent turn: floods, wildfires, tornadoes, hurricanes, blizzards. Any of these can have a devastating effect on your home or business, turning your life upside-down. With storm season already upon us, you can trust our team to take care of you.

SERVPRO of Flower Mound/Lewisville's highly trained professionals are close by and customer focused. We want you to be back in your restored home or business as quickly as possible. Whether you have minor storm damage or something larger to deal with, we have the experience and the equipment needed to cleanup and restore your property and help get life back to normal following storm damage. 

No matter the time of day, an associate from our office will always answer your call and get our Emergency Service crews out to your site right away! 972-420-4771

Specialized and Professional Training

9/1/2023 (Permalink)

black plaque from IICRC stating John Mondy is a Master Water Restorer The owner John Mondy achieved Master Water Restorer, Master Textile Cleaner, and Master Fire and Smoke Restorer in 2019.

Since 1967, SERVPRO Industries, LLC. has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to franchise owners and insurance industry employees. Since 2002, SERVPRO of Flower Mound has been ensuring its employees have the highest level of training. 

Employee Certification Training

A self paced program designed for the franchise employee. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

New Franchise Training

a 15 day, in house, hands on training program at our headquarters training facility. Designed primarily for new franchise owners, but also a valuable course for franchise employees. The program covers all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholster Cleaning
  • Mold Mitigation

IICRC Training

Completed by licensed trainers to teach the restoration and remediation outlined in the S300, S500, S520, and the S540.

  • Water Damage Restoration
    • Applied Structural Drying (ASD)
    • Commercial Drying Specialist (CDS)
    • Odor Control Tech (OCT)
    • Water Damage Restoration Tech (WRT)
  • Mold Remediation
    • Applied Microbial Remediation Technician (AMRT)
    • Mold Remediation Specialist (MRS)
  • Fire Damage Restoration
    • Fire and Smoke Damage Restoration Technician (FSRT)
  • Textiles/Contents/Upholstery Cleaning
    • Commercial Carpet Maintenance Tech (CCMT)
    • Carpet Cleaning Tech (CCT)
    • Contents Processing Tech (CPT)
    • Color Repair Tech (CRT)
    • Floor Care Tech (FCT)
    • Leather Cleaning Tech (LCT)
    • Rug Cleaning Tech (RCT)
    • Carpet Repair and Reinstallation Tech (RRT)
    • Stone, Masonry and Ceramic Tile Cleaning Tech (SMT)
    • Upholstery and Fabric Cleaning Tech (UFT)
  • Trauma/Biohazard
    • Trauma and Crime Scene Tech (TCST)

Our owner is of the highest trained being Triple Master Certified with the IICRC since 2019. 

Fire damage requires quick action and response time

10/4/2022 (Permalink)

pan fire in a kitchen with man holding phone trying to put out the fire and woman with hands in the air When you experience a fire in your home or business, call the team at SERVPRO of Flower Mound.

A fire is sudden and can be scary for any business or homeowner. No matter how big or small, a fire can cause damage to a structure within minutes. Even if the fire itself is minimal and put out quickly, smoke damage can devastate the structure far beyond what the fire actually touches. As quickly as fire can cause serious damage to a building, it is imperative that you just as quickly address the damage.

Our team is available 24-hours to provide emergency services before a soot chemical reaction occurs on surfaces. After a fire is extinguished, soot residue begins to cover every surface. The smoke can also settle into all fabrics causing secondary damage if not addressed quickly. We have a specialized wash system capable of restoring textiles back to preloss condition. 

Mitigation requires quick action so the faster our team is called out to the site to perform fire, smoke, and soot cleanup, the better the results including lower claims cost. Give our team a call when you experience a fire! 

Failed Water Heater in the Attic Causes it to Rain in Kitchen

9/26/2022 (Permalink)

Water falling from the ceiling with a bald man in a black polo stands near trying to aid. This isn't something you see every day but we are equipped to help resolve this quickly!

While hot water heaters clear up living space being placed in attics, when they fail it causes severe water damage to the rooms underneath. In this case it seemed to be raining in several rooms for this Flower Mound resident.

Thank you to local State Farm Agent Tony Jones for reaching out to our team in order to assist his insured with their emergency services. Our crew was onsite fast to begin the restoration process and reduce as much additional damage as possible.  We were able to walk the customer through the process, explain the next steps, and review what they can expect over the next few days. 

Receiving a call from a local agent means a lot to our team. Knowing that they trust us to take care of their clients reminds us that we are doing a good job. Our franchise works all over the metroplex however, it's always special when it's at home in our community!

Trust SERVPRO of Flower Mound for your Commercial Restoration Needs!

9/12/2022 (Permalink)

green and black air movers on a tile floor next to a yellow wet floor sign Trust SERVPRO of Flower Mound/Lewisville for your commercial restoration needs!

Does SERVPRO of Flower Mound/Lewisville work with businesses on damage restoration? We sure do and we understand how badly you need to get everything back to normal quickly!

When SERVPRO of Flower Mound/Lewisville restores commercial spaces from water damage, mold, or fire damage, we understand that the longer a business cannot operate, the longer it cannot generate revenue. Our team will not only provide emergency services 24/7, we will work around the clock to get your business back up and running as fast as possible. Our office staff will work with your insurance company directly to ensure all of their requirements have been and relieve the headache from you of being the middle man. 

No commercial job is too big or too involved for our dedicated team of professionals and you will always get a member of our staff when calling. If you experience a loss at your business, trust our team to restore it quickly! 972-420-4771