Recent Posts

Is it Safe to Enter My Home After Storm Damage?

10/19/2021 (Permalink)

Entering Your Home After a Storm, Hurricane, or Tornado

Entering your home or business after severe storm damage can be risky… roofs can collapse, glass from shattered windows will be on surfaces and floors.  Cleaning up after major storm damage can mean facing: contaminated water, animals and insects, splintered wood and sagging ceilings. It is best to let the professionals who are trained and certified to work in these storm damage environments handle the damage restoration. However, according to the American Red Cross, if you absolutely must enter your home or business, be sure to wear:

  • Long pants
  • Long sleeved shirt
  • Sturdy shoes or boots (no tennis shoes or flip flops)
  • Work gloves
  • Eye protection
  • Disposable masks
  • Hard hats

Whether it’s for your home or for your business, for more information on storm damage restoration from SERVPRO of Flower Mound / Lewisville, click HERE.

We are here to help, DFW.

 Source: Red Cross Online

Sanitizing Commercial Kitchens

10/18/2021 (Permalink)

Deep Cleaning Industrial Kitchens

SERVPRO of Flower Mound / Lewisville would like to deep clean and sanitize your industrial kitchen! Whether your building is a restaurant, a school, a church, an office, a cafeteria, or even a roller rink, chances are it's been a minute since the kitchen has had a full deep cleaning and sanitization.  The flooring is cleaned and sanitized along with all surfaces and storage areas. Today, it's more important than ever to keep food preparation and storage surfaces clean and sanitized. Customers and patrons have been more and more demanding of a clean restaurant and/or industrial kitchen. In addition to cleaning the flooring, and the food prep and storage surfaces, SERVPRO of Flower Mound / Lewisville employees will move large appliances to the best of their abilities and even clean behind those as well. Call today to schedule. SERVPRO of Flower Mound / Lewisville, Here to Help. 

Fire Prevention Week 2021 - The Sounds of Fire Safety

10/4/2021 (Permalink)

Fire Prevention Week 2021 in United States will begin on Sunday, October 3rd and end on Saturday, October 9th. This year’s Fire Protection Week theme is: “Learn the Sounds of Fire Safety!”. The National Fire Protection Agency is working to educate everyone about the different sounds the smoke and carbon monoxide alarms make. Knowing what to do when an alarm sounds will keep you and your family safe. When an alarm makes noises – a beeping sound or a chirping sound – you must take action.

What do the fire alarm beeps mean?

  • A continued set of three loud beeps—beep, beep, beep—means smoke or fire. Get out, call 9-1-1, and stay out.
  • A single “chirp” every 30 or 60 seconds means the battery is low and must be changed.
  • Chirping that continues after the battery has been replaced means the alarm is at the end of its life and the unit must be replaced. All smoke alarms must be replaced after 10 years.

For people who are deaf or hard of hearing, there are special smoke alarms and alert devices that include strobe lights that flash to alert people when the smoke alarms sound. Products like pillow or bed shakers that are designed to work with smoke alarms are also available.

Source: NFPA.org

Home Preparation When a Hurricane is Expected to Arrive

9/14/2021 (Permalink)

How do I prepare my home for a hurricane? 

Ways to help secure your home in preparation for a hurricane:

Brace your garage door to prevent more-extensive damage.  Most garage doors are not reinforced, and when the wind gets into the garage, it creates a positive push at the same time that the wind swirling above the structure creates a negative pull. That push-pull combination can cause the roof to fly off. Find a kit that you can buy at home-improvement stores to brace your garage doors.

Secure your windows and doors. Broken windows can let in wind and rain, and they can also increase the pressure under the roof. Storm shutters provide the best protection, but boarding up windows when a storm is on the way can help as well. Make sure doors have several locking mechanisms so they don’t fly open; deadbolts are best. It’s important to secure windows and doors on all sides of the home, not just the ones facing the body of water where hurricanes could form because hurricanes can swirl in any direction.

Source: Kiplinger online

Why SERVPRO? SERVPRO Tests for What You Can’t See

9/10/2021 (Permalink)

Where is the mold I smell?

Do you smell mildew or mold in your home or business, but cannot visibly see it? Do you suspect water damage in your ceiling or walls? Before your ceiling and walls deteriorate, call SERVPRO of Flower Mound / Lewisville. We can test for what you can’t see. We use industrial moisture detecting devices to help us detect water in walls, ceilings, floor boards, etc. Hidden moisture will cause mold in time and become an even bigger problem.

Would you like the help of SERVPRO of Flower Mound / Lewisville to detect water or mold damage or for any other type of cleaning or restoring? Click HERE to learn more or give us a call today at: (972) 420-4771

SERVPRO of Flower Mound / Lewisville is available 24/7 for emergency service and is Here to Help.

6 Tips to Prevent Water Damage to your Commercial Space

8/27/2021 (Permalink)

How Prevent Water Damage to your Commercial Space:

  1. Train all employees on the location of the water shut off valves and make sure they are easily accessible.
  2. Find out if your business is located on a flood plain and if your area offers programs for business owners.
  3. Conduct regular inspections of your HVAC units, roof, water heaters, refrigerators, sinks, toilets, and any other area you have that may have a water leak.
  4. Make sure your insurance policy is up to date and you are insured.
  5. Keep any documents, inventory, or anything critical to your business' survival at least a few feet off the ground.
  6. Be prepared for a water damage event. The faster the water is removed and dried out, the better off you are going to be. Time is an important factor. Please save our number to your phone so you know who to call. SERVPRO® of Flower Mound / Lewisville: (972) 420-4771

What to Do When the Toilet is Overflowing

8/17/2021 (Permalink)

Help! My toilet is overflowing!

An overflowing toilet is a problem everyone will likely deal with at some point. When water overflows from the bowl, chances are the culprit is a clogged toilet drain—usually an easy fix with some basic tools.

First, turn off the toilet’s water supply, on the wall behind the toilet. If you can’t find the water supply to stop the toilet overflowing, take the top off the tank and lift the float ball or cup high enough to stop the water from running. If that does not work, the shut off valve for the water supply to the house is generally located near the water heater.

Should overflow continue once the main water supply is off, you’re dealing with sewage backup, a serious situation due to the hazardous nature of the sewage water. If you are on a municipal septic system, you may need to call the city. If you have a septic tank, you’ll need a plumbing company that can flush out your system.

Water damage gets worse the more time that goes by. Call SERVPRO of Flower Mound / Lewisville right away to minimize the damage. We will work with your insurance every step of the way. Here to Help

How to Flush a Hot Water Heater

8/7/2021 (Permalink)

Ready to get started? You won’t need much. Really, the key essentials are:

  • A hose
  • A towel
  • A wrench

This list assumes that you can run the hose somewhere to allow the water from your hot water heater can drain safely. If not, get a couple of five-gallon buckets ready to capture what you drain. 

In addition to gathering your materials, there’s another key step you really can’t skip. Check the warranty for your hot water heater. Performing maintenance yourself, even simple maintenance like this, could void your warranty. 

Step one: Cut off power and water

Make sure your water heater is disconnected from its power source before you get started. If it’s electric, that means turning off the circuit breaker at your main breaker panel, then unplugging it. If it’s gas, note the temp it’s at for later, then turn the gas control knob to “Pilot.” Make sure your water heater is completely turned off before you move forward because draining water away from the heating element when it’s working can damage it.

Then, turn off your water heater’s water supply by shutting off the cold water valve. It will be located at the top of or above your water heater along a pipe that supplies it with cold water. A 90-degree turn will usually shut off the water.

If you can, wait overnight before you proceed to step two. This will allow your hot water heater to cool off so you’re not dealing with scalding water in next steps. If you can’t, use extra care.

Step two: Prevent a vacuum

You don’t want anything bad happening with your water lines while you flush your hot water heater, so go turn on the hot water somewhere in your house. Having this water source open will prevent a vacuum from forming as the tank drains.

Step three: Get ready to drain

You’re about to empty out your hot water heater and all that water needs to go somewhere. Control it by connecting a hose to the drain valve. It will be located at the bottom of your water heater and will probably look a lot like a standard garden faucet. Tighten the hose with a wrench and drape a towel over the connection so you don’t have to deal with any spray issues.

Feed the hose somewhere the water can safely drain or put it in a bucket. Next, open the pressure relief valve towards the top of your water heater. It’s usually a lever you simply flip.

Step four: Drain it

If you didn’t let your water cool, be ready for hot water to flow quickly out of your tank. Consider gloves or towels to protect your skin. If you’re using the bucket method,  have a second bucket ready to take its place when it gets full. Alternately, you can turn off the drain valve when the water nears the top of your bucket, drain it, then reopen the valve and refill your bucket, emptying as needed until your water heater is empty.

Open the drain valve and watch all that water and sediment pour out. Keep going until the tank is empty.

Step five: Flush it

Reopen the cold water valve at the top of your tank for a few seconds, then shut it off again and let the water drain. This will stir up any leftover sediment so you can fully flush your hot water heater. Repeat this process until you don’t see any more sediment coming out of your tank.

Step six: Refill it

Close the drain valve and close the pressure relief valve. Disconnect your hose. Next comes a sort of annoying step. Turn on all the hot water faucets in your house (sinks, bathtubs, showers, etc.). Having these freely flowing as you refill your tank prevents any pressure issues from arising within your water lines.

Then, turn the cold water supply back on and let your tank fill. Once it’s full, slowly reopen the pressure relief valve again to let any excess air get released. Then, close it again.

Now, head back to your faucets. Once water flow returns to steady (keep an eye out for hiccups and spurts that are indicative of air bubbles), turn them all off.

Step seven: Restore power

If your water heater is electric, plug it back into the wall before you restore power to it at your main circuit breaker. Then, turn it back on at the breaker box.

If it’s gas, relight the pilot and turn the knob back to the temperature at which it was previously set.

Listen to your water heater. You’ll be able to hear it start working again. In about 30 minutes, test that you have hot water again.

Source: Freshome November 2019

SERVPRO of Flower Mound / Lewisville is Prepared for Storm Damage

7/29/2021 (Permalink)

How to Prepare your Home or Business for Storm Damage

SERVPRO of Flower Mound / Lewisville keeps an eye on the weather and is always prepared for storm damage at any moment. In the event of a huge storm that affects many homes in the Dallas area, storm "Extreme Teams" are called in to help us so we can help out even more homes and businesses in the Flower Mound and Lewisville areas. Often times with storm damage comes water damage, and if not properly treated, comes mold damage. The first 48 hours of storm damage are critical in preventing further damage to your home or business.  As always, SERVPRO of Flower Mound / Lewisville works with your insurance every step of the way.  To learn more about storm damage restoration from SERVPRO of Flower Mound / Lewisville, click HERE.

NFPA Dryer Safety Tips

7/26/2021 (Permalink)

Have your dryer installed and serviced by a professional.

Follow the manufacturer’s operating instructions and don’t overload your dryer.

Rigid or flexible metal venting material should be used to sustain proper air flow and drying time. 

Do not use the dryer without a lint filter.

Make sure you clean the lint filter before or after each load of laundry. Remove lint that has collected around the drum.

Make sure the air exhaust vent pipe is not restricted and the outdoor vent flap will open when the dryer is operating. Once a year, or more often if you notice that it is taking longer than normal for your clothes to dry, clean lint out of the vent pipe or have a dryer lint removal service do it for you.

Keep dryers in good working order. Gas dryers should be inspected by a qualified professional to make sure that the gas line and connection are intact and free of leaks.

Make sure the right plug and outlet are used and that the machine is connected properly.

If you have suffered a home fire due to a dryer or otherwise, please call SERVPRO of Flower Mound / Lewisville today!

Source: NFPA