Corporal returns with a surprise for retired Major.
Corporal Christian Robertson presenting retired Major John Mondy with a flag that was flown over al Asad, Iraq.
SERVPRO of Flower Mound/Lewisville is a minority/veteran owned business and has always supported our nation's military. We have had several team members enlist, deploy, and return back to the team as they arrive home. Today we had an amazing gift provided to us by one of our team members!
Corporal Christian Robertson surprised our owner retired Major John Mondy with a flag that was flown over Al Asad, Iraq. They folded it together and Christian presented it as he returned back to the SERVPRO of Flower Mound/Lewisville family from deployment. We are grateful he returned home safely and honored he is a part of our team once again.
"So that all shall know, this flag was flown in the face of the enemy, and bears witness to the strengths of the American people in the rebuilding of Iraq and denying a safe haven for terrorists."
Did you know SERVPRO offers CE Courses?
If you are in need of CE credits, click the link above to find a course near you!
Did you know we offer both credit and non-credit continuing education courses for insurance agents, insurance adjusters, and real estate pros? In 2020 our local area will host one event each month, four hours each, and three hour ethics course in November and December. If you are in need of credits this year or would just like to learn more about the industry as it's ever changing, you can visit HERE for events in your local area!
Our next local event will be held on March 11 in Garland, Tx from 8:30-12:30! We will cover Mitigation Awareness (2hr) and Biohazard Cleanup (2hr). For more information please feel free to reach out to Megan Hancock at office@SERVPRO8864.com or 972-420-4771.
Cute critter causes severe water damage.
Our team utilized a thermal camera to determine all areas affected in this home.
If I told you that a squirrel was the cause of all this damage would you believe me?! This little critter found his way up in the attic and chewed through a water line causing severe damage throughout the home. We were actually able to find him (he was quite large) and remove him from the home!
Now that the cause of the leak was removed from the home we needed to focus on the damage he left behind. An initial inspection was performed utilizing the thermal camera to determine the entire area affected and once completed, our team worked diligently to remove the affected materials in order to properly dry the structure.
Although it was an unfortunate event, the customer could only laugh at their luck. We enjoyed laughing along with them while also being able to help in their time of need.
Customer service and safety is our top priority!
Here is a behind the scenes look at demo day of a current project!
For those of you who watch Fixer Upper with Chip & Jo out of Waco, Tx you know everyone's favorite part of the project is demo day! You get to tear stuff out, make a mess, and knock holes into things right? While this is all super fun and exciting, there are safety measures that you should always take beforehand.
Placing a containment around designated work areas not only keeps the dust and debris from spreading throughout unaffected areas, it also protects the customer from potential hazards. As you can see from the photo we have a lean to containment in order to reduce the area of which construction dust and debris can travel. By visiting our Facebook page you will also see that we have contained the cabinets, pantry, and HVAC opening as well. There is bright green tape to alert workers of the uneven floor and the customer is still able to move about the house freely if needed.
We take great pride in our work and enjoy being able to share that with our current and potential customers.
Leave the dirty work to us!
We don't suggest DIY when it comes to mold, call the professionals!
Our team is licensed with the State of Texas to perform Mold Remediation in residential and commercial properties. We work closely with Mold Assessment Consultants throughout the DFW area to ensure proper health and safety protocols are completed to restore your home or business to preloss condition.
Mold can be scary for customers if you aren't provided with the correct information. Strolling through the internet can sometimes provide false information in regards to the type of growth, proper precautions, and proper remediation requirements. We do not suggest trying to resolve the issue on your own as this can cause cross contamination.
If you have questions or concerns, please don't hesitate to visit our website for more information or give us a call! 972-420-4771 ??
2020 Resolution: Plan Ahead!
Don't wait for disaster to strike, be ready!
With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be ready!
Nobody ever plans on a disaster or a water or fire damage to strike, but you can prepare for it with the SERVPRO Emergency Ready Profile (ERP). The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut off valve locations, and priority areas. The ERP is a no cost assessment; all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the free SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device!
Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Don't wait until disaster strikes - resolve to be ready by contacting SERVPRO of Flower Mound/Lewisville today! 972-420-4771
New Year's Eve Water Damage
Our air movers in place to aide in the restoration process.
SERVPRO of Flower Mound/Lewisville knows that starting your new year off with a water damage isn't ideal! However, if you do experience a loss at your home or business, we hope you give our office a call to help you in your time of need.
This customer in Allen woke up to find their supply line in the bathroom busted and water was flowing throughout the home. He knew to call SERVPRO and we were onsite in under an hour! All but one room of the 1,700 square foot home was affected. Our team setup air movers and dehumidifiers to begin the restoration process as quickly as possible and will monitor the progress to ensure we return his home back to preloss condition.
If you have an unexpected loss in your home, give our office a call. We are available 24/7-365!
Commercial Water Restoration
That's one way to soak up the water!
Being able to perform emergency restoration services and help those in need is very rewarding! We travel all over the metroplex however, our home is in Flower Mound and Lewisville. We were fortunate enough to have our neighbors give us a call when they experienced a loss in their office!
Now if you haven't been to this office, they have dark green and navy carpet throughout their facility so you aren't really able to get a good look at the water damage. The photo attached shows boxes in their storage room that have soaked up the water about halfway up! Over the years they have seen us coming and going and have been lucky enough not to require our services. As soon as they saw the water they knew who they could trust to restore their property!
Family Owned and Operated
Pictured here is John Mondy and his wife Wanda Mondy, Robert his son, and Matt her son.
SERVPRO of Flower Mound/Lewisville is proud to be a veteran led business. What most people may not know is that we are also family owned and operated!
John Mondy has owned the franchise for 17 years and works alongside his wife and two sons. On staff we also have our production manager and his wife who just introduced a new baby girl to the family. One of our crew chiefs recently got engaged to our contents division operator, our office manager is a long time friend of the owners wife, the accounting manager who has also known the owner for several years, and production crew who are somehow connected with the other staff.
Everyone within the organization is family and that's how we treat our customers. From the time we answer the call and step into your home or business, you're family. When you call SERVPRO of Flower Mound/Lewisville, you can trust that your job is in good hands.
Triple Master Restorer
We have one triple master restorer and another on the way!
Most people have heard of the Institute of Inspection Cleaning and Restoration Certification (IICRC) right? Did you know that you can become a Master Restorer within IICRC?
In order to become a Master Restorer you must go through the proper training and testing in order to receive individual certifications. As you move up from individual certifications you then receive what they refer to as Journeyman certifications. Once the three levels of Journeyman are achieved, you are then able to become a Master.
The owner has completed all 13 certification requirements over these 17 years in order to receive his triple master restorer status! Our production manager has received two of his master restorer certifications and only has one certification left to receive his third. All of us at SERVPRO of Flower Mound/Lewisville are so proud of their achievements and their willingness to learn how we can improve for our customers.